pkoj Terms and Conditions

1.1 Basis of Agreement

By using the pkoj website and all its services, you are legally bound by these terms and conditions. These terms form a valid agreement between pkoj and you. If you disagree with any part of these terms, please refrain from using our platform.

1.2 Applicability

These terms and conditions apply to all pkoj services, including slot games, cricket betting, fishing games, live casino, and all other gaming services. These terms must be read together with our privacy policy and responsible gaming guidelines.

1.3 Language and Interpretation

These terms are written in Bengali. In the event of any interpretive ambiguity, the decision of pkoj management shall be considered final. Our customer service team is always ready to resolve any of your queries in Bengali.

2.1 Registration Requirements

To create an account on pkoj, you must provide true, accurate, and complete information. Providing false information will be considered a violation of the terms and may result in account cancellation. Each individual may operate only one account.

2.2 Account Verification

pkoj reserves the right to verify your identity at any time. A national identity card, passport, or other government-issued identity document may be requested for this purpose. Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You must not allow anyone else to use your account. If you suspect any unauthorized access to your account, notify our support team immediately.

3.1 Minimum Age

To participate on pkoj, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited. Providing false information during age verification is a serious legal violation and the account will be cancelled immediately.

3.2 Ineligibility

The following individuals may not open an account or use services on pkoj:

• Persons under 21 years of age
• Residents of countries or regions where online gaming is illegal
• Those who are on a self-exclusion list or have applied for exclusion
• pkoj employees and their immediate family members
• Those whose accounts have previously been cancelled due to a breach of terms

4.1 Deposit Rules

The minimum deposit amount on pkoj is ৳300 for each payment method. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer. Deposited funds must come only from your own verified payment account. Deposits through third parties are strictly prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals may be delayed if account verification is not complete. Withdrawals will always be sent to the same payment method used for the deposit.

4.3 Transaction Verification

pkoj reserves the right to verify, delay, or reject any transaction if fraud or irregular activity is suspected. Additional documentation may be requested in cases of suspicious financial activity.

5.1 Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to ৳8,000. To withdraw this bonus, the combined total of the bonus and deposit must be wagered 25 times (25x). The bonus is usable only once and only one welcome bonus applies per account.

5.2 Bonus Usage Terms

• Bonus funds may only be used on eligible games.
• If a withdrawal is requested before the wagering requirements are met, the bonus may be forfeited.
• Attempting to claim bonuses through multiple accounts is a violation of the terms.
• pkoj reserves the right to change or cancel any promotion.
• In cases of bonus abuse, the account may be suspended.

5.3 VIP Program

The pkoj VIP Program has four tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; and Platinum — up to 1.2% weekly cashback. It is possible to advance to a higher tier through regular and active participation. VIP benefits are subject to change.

6.1 Fair Play Policy

pkoj is committed to ensuring fair and transparent gameplay across all games. Our games are powered by software from established technology providers and are regularly tested. Game outcomes are not predetermined or subject to manipulation in any way.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated within the game itself. pkoj reserves the right to change betting limits for any game. In cases of unusual betting patterns, betting limits may be changed or transactions may be suspended.

6.3 Technical Issues

If a game is left incomplete due to network disconnection or a technical fault, the outcome will be determined according to the game's rules. In disputes arising from technical issues, pkoj's server logs and records will be used as the final evidence.

7.1 Strictly Prohibited Activities

The following activities are strictly prohibited and may result in immediate account cancellation and forfeiture of funds:

• Any attempt at fraud or cheating
• Operating multiple accounts
• Using automated software, bots, or scripts
• Identity fraud or using another person's information
• Abuse of the bonus system or bonus hunting
• Money laundering or illegal financial activity
• Attempting to interfere with the site's security systems
• Harassing or deceiving other users

7.2 Monitoring of Suspicious Activity

pkoj monitors account activity at all times. If suspicious transactions or gameplay are identified, the account may be temporarily suspended for investigation. The relevant user must cooperate during the investigation.

8.1 pkoj's Rights

In the event of a breach of terms, pkoj reserves the right to suspend or permanently close any account without prior notice. If an account is closed due to a breach of terms, any funds obtained illegally will be forfeited.

8.2 Closure at User's Request

You may request closure of your account at any time by contacting our support team. All pending bonus wagering requirements must be fulfilled before the account is closed. Any verified remaining balance will be returned through the normal withdrawal process.

9.1 Service Guarantee

pkoj strives to provide uninterrupted service; however, the site may be temporarily unavailable due to maintenance, technical issues, or third-party causes. pkoj is not liable for any loss arising from such situations.

9.2 Gaming Losses

Online gaming carries financial risk. pkoj does not provide compensation for money lost in gaming. Each game outcome is independent and does not depend on previous outcomes. Only use funds whose loss would not affect your daily life.

10.1 Data Protection

pkoj uses SSL encryption and advanced security technology to protect your personal information. Your financial information is never shared with third parties, except with necessary payment processors. For more details, please read our Privacy Policy.

10.2 Cookie Policy

pkoj uses cookies to improve service quality. By using the site, you consent to the use of cookies. You may use your browser settings to control cookies, though some services may be affected as a result.

11.1 Commitment to Responsible Play

pkoj gives the highest priority to responsible gaming. We believe gaming should be a form of entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, seek help immediately.

11.2 Support Tools

We provide the following features, which you can request at any time via 24/7 live chat:

• Setting deposit limits
• Session time restrictions
• Self-exclusion (from 6 months up to permanent)
• Detailed account activity history

To learn more, visit our Responsible Gaming page.

11.3 Protection of Minors

If there are minors in your household, please use parental control software on your device. Keep your pkoj login details secure and do not leave your device unattended while logged in. This platform is for persons aged 21 and above only.

12.1 Complaint Submission Process

If you have a dispute or complaint, please first contact us through our 24/7 live chat support. Our support team will try to resolve your issue quickly in Bengali. If the matter is not resolved via live chat, send a detailed email to [email protected].

12.2 Investigation and Decision

For complex disputes, pkoj will conduct an investigation. During the investigation, certain activities on the relevant account may be temporarily restricted. Upon completion of the investigation, pkoj's decision shall be considered final and binding.

13.1 Right to Make Changes

pkoj reserves the right to change, modify, or update these terms and conditions at any time. In the case of significant changes, we will try to notify users as far in advance as possible.

13.2 Acceptance of Changes

If you continue to use pkoj after the terms and conditions have been changed, it will be understood that you have accepted the new terms. Therefore, it is advised to visit this page regularly to stay informed about updates to the terms and conditions.

14.1 Support Channels

If you have any questions or comments about these terms and conditions, please contact us. Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat. To contact us by email: [email protected].

14.2 Other Policies

In addition to these terms and conditions, you are requested to read the following pages as well:

• Privacy Policy — How your information is used
• Responsible Gaming — Safe gaming guidelines
• FAQ — Answers to common questions
• About Us — Details about pkoj